For Local Authorities / Councils

Get ahead of claims before they become lawsuits.

Access citizen-reported defect data for your area, prioritise repairs by risk score, and demonstrate due diligence before a Section 58 defence is challenged.

£1,000+
Average claim cost per pothole
28 days
Statutory repair window
£1,250
Monthly SaaS from

Tools built specifically for highways teams

Your Area Dashboard

See every reported defect in your borough on a live map, sorted by severity and days outstanding. No more spreadsheets.

28-Day Deadline Alerts

Automated alerts when a reported defect is approaching the statutory 28-day response window. Act before the defence lapses.

Claims Risk Score

Each defect is scored by severity, report volume, and age. Prioritise repairs that carry the highest legal liability.

Compliance Reporting

Monthly PDF reports showing response rates, fix times, and outstanding defects. Ready for cabinet or scrutiny committee.

Direct Citizen Channel

Two-way updates — when your team marks a defect as in-progress or fixed, the reporting citizen is notified automatically.

Integration Ready

Export data to your existing asset management system (Confirm, Mayrise, WDM). No rip-and-replace required.

Simple per-authority pricing

District / Borough

£1,250 / month

  • Single authority area
  • Live defect dashboard
  • 28-day alert emails
  • Monthly compliance PDF

County / Unitary

£2,500 / month

  • Up to 6 district areas
  • Risk scoring engine
  • Claims integration export
  • Citizen update channel
  • Onboarding support

Combined Authority

Custom

  • All districts
  • Cross-borough analytics
  • Strategic reporting
  • Dedicated implementation
Free access — no procurement needed

See your area's defects right now

Register in 60 seconds with your council email. View open reports, severity breakdown, Section 58 risk flags, and export a CSV — free for the first 50 records.

Open Council Portal

Subscribe or request more information

Fill in the form and we'll be in touch within 24 hours with subscription details and a sample case file.

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Legal Disclaimer: Pothole Patrol is a civic accountability platform that provides tools for formal service disputes. We do not provide legal advice. The decision to withhold or dispute any portion of Council Tax is the sole responsibility of the user. Users are encouraged to consult a qualified legal professional before taking any legal or financial action. Pothole Patrol is not liable for any fines, late fees, or enforcement actions taken by a council against a user.

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