Spot a Pothole?
Snap it. Report it. Start the clock.
Take photos on your phone. Report from your computer when convenient. Build a dated record of what was reported and when.
Free to report · No card required · £9.99 only if you claim
The Problem
28 Days
to fix, or unlock Accountability
The Solution
How it works
Three steps. No app. No excuses.
Take a photo
Spot a pothole? Photograph it on your phone. GPS and timestamp are captured automatically.
Log in & upload
When convenient, log into your account from any browser and upload your photo. Takes 2 minutes.
Evidence record created. 28-day follow-up started.
Day 0 of 28
Your evidence is locked in
Your GPS-tagged report is locked as evidence. A pre-filled council notification is generated — submit it in one tap. The 28-day tracking window begins. If the council misses it, your evidence pack is complete.
Before you go out
Photo tips
Everything you need to take evidence that counts.
The 28-Day Accountability Timeline
What happens after you report
Report Submitted
Your report is GPS-tagged and timestamped. A pre-filled FixMyStreet notification is generated for you to submit to your council in one tap.
First Check-In
Check your FixMyStreet submission for a council acknowledgement. Your report is visible in your dashboard.
Halfway Mark
The tracking window is at its halfway point. Check for a repair update — your evidence is on record.
Final Week Warning
One week remaining in your tracking window. No automated action is taken at this stage — check your council's response directly.
Day 28 — your follow-up point
No statute gives a council 28 days to repair; it is the target many set themselves and the window we track. Your file is complete and ready for a solicitor of your choice.
- ✓ MP letter template (write to your MP about road conditions in your area)
- ✓ Case evidence file — GPS, timestamp, dated report record
- ✓ Evidence pack ready to share with a solicitor of your choice
Everything You Get · Free to Report and Track
Free to report and track.
No subscription. No card required. If you choose to make a claim, that is a one-off £9.99.
GPS-Tagged Photo Evidence
A dated record of what was reported and when
Council Notification
Submit a notification to your highway authority with one tap
28-Day Follow-Up Window
We track the 28-day mark many councils set themselves
28-Day File Complete
Your evidence is ready to share with a solicitor of your choice
Unlimited Reports
Report as many potholes as you find
Community Leaderboard
See which areas need action most
Live Data · No Login Required
Most Reported Areas
Ranked by the number of verified reports.
Be the first to report in your area.
Real Reports · Real Locations
Where the damage is worst
Every point of heat is a verified, timestamped report. The darker the cluster, the longer the record of what has been reported in that area.
Submit a report to appear on the map
Frequently Asked Questions
Get in Touch
We'd love to
hear from you.
Select your enquiry type and we'll make sure it reaches the right team.
Contact UsReady to Take Back Control?
Join citizens across the UK holding councils to the 28-day deadline. Free to report and track.
Free to report · No card required · £9.99 only if you claim